Navigating Workplace Conflict: How to Have More Influence, Less Drama and Better Collaboration – Karin Hurt and David Dye

Conflict is hard. You weren’t born knowing the perfect words to say when you’re angry, dealing with a difficult stakeholder, or when someone calls your game-changing idea “stupid.” This practical program incorporates findings from our expansive World Workplace Conflict and Collaboration research. You’ll leave with the courage, confidence, and competence to navigate even the trickiest conflict scenarios and build better, lasting collaboration.