Empathy is not about being nice. Nor is it about agreement. This engaging session will help participants learn how leaders can harness the power of empathy by understanding others to gain a business advantage.
You’ll learn about the hunger for empathy in the workplace and uncover why empathy tops the list as the most critical driver of interaction skills when it comes to job performance. Along the way, you’ll learn immediately applicable techniques and ways to practice tuning in. You’ll leave with access to 2 tools to accelerate and continue your momentum.
PMI Talent Triangle: Power Skills (Leadership) [ PDU]