Productivity loss can be significant with poorly managed change. As unprepared employees struggle with the changing environment they experience disengagement which may result in high turnover, negativity, and frustration, as well as the use of shadow systems or manual workarounds. Preparing people to quickly adopt and use the change, whether it is technological, cultural or a programmatic can make the difference between success and failure. April will guide you through the framework, tips, and techniques to successfully lead change.
PMI Talent Triangle: Business Acumen (Strategic and Business Management) [0.5 PDU]