Lessons Learned or Lessons Lost? Common Pitfalls and Some Pragmatic Pointers – Ken Burrell

Most project management approaches incorporate a lessons learned activity. But many organisations do little more than document experience and file it on a shelf, which is less like lessons learned and more like lessons identified, or even worse, lessons ignored. 

Some people in the PM community think lessons learned is so broken it’s not worth doing. Ken Burrell thinks there is still value to be had, with the application of some pragmatic primping. 

This session (based on his book) looks at how organisations learn from projects, how it goes wrong, and offers some ways to fend off failures.