The Value of Asking Powerful Questions – Zoe O’Toole

Asking the right questions gets people to think deeply, challenge their own assumptions and reach good decisions. As a PMO, the ability to ask powerful questions is a core skill which can significantly amplify the value of the services you offer. This presentation looks at the skill of not only asking powerful questions, it will also shine the spotlight on the complementary skill of active listening.
Using real PMO examples I will explore some of the theory and directs benefits of using these skills effectively. Don’t underestimate the power of the ‘soft’ stuff. Let’s get back to basics and remind ourselves how we can make good PMO great.